Introduction
SparkleClean ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We collect information that you provide directly to us when you:
- Complete forms on our website, including subscription forms
- Request a quote or cleaning service
- Sign up for our newsletter
- Contact us via email, phone, or social media
- Participate in promotions or surveys
The types of information we may collect include:
- Personal identification information (name, email address, phone number, etc.)
- Address and location information
- Billing and payment information
- Service preferences and requirements
Automatically Collected Information
When you access our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages viewed and time spent on our website
- Referring website or source
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process and fulfill your cleaning service requests
- Send you technical notices, updates, and administrative messages
- Respond to your comments, questions, and customer service requests
- Communicate with you about products, services, offers, and promotions
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize your experience on our website
Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Types of cookies we use:
- Necessary cookies: Required for the website to function properly
- Analytics cookies: Help us understand how visitors interact with our website
- Marketing cookies: Used to track visitors across websites to display relevant advertisements
Sharing Your Information
We may share information about you in the following circumstances:
- Service providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
- Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission or storage of information can be entirely secure, and we cannot guarantee that the information collected about you will not be accessed, disclosed, altered, or destroyed.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we have about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to restrict or object to processing of your personal information
- The right to data portability
- The right to withdraw consent at any time (where applicable)
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
- By phone: +1 (416) 555-8765
- By mail: 123 Cleaning Ave, Toronto, ON M5V 2K7, Canada
