Last updated: September 30, 2023
Welcome to SparkleClean. These Terms of Service ("Terms") govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our website or use our services.
SparkleClean provides professional cleaning services for residential and commercial properties across Canada. Our services include, but are not limited to, regular cleaning, deep cleaning, move-in/move-out cleaning, post-construction cleaning, and specialized cleaning services.
When scheduling our services, you agree to:
We understand that plans can change. Our cancellation policy is as follows:
To cancel or reschedule, please contact our customer service team at the earliest possible time.
Our pricing is based on the size of the property, the type of service requested, and any specific requirements. We provide transparent pricing information before service confirmation. However, if additional work is required beyond the initial scope, additional charges may apply.
We accept the following payment methods:
We will provide electronic invoices for all services rendered. Payment is due upon receipt of the invoice unless alternative arrangements have been made in advance.
We are committed to your satisfaction. If you are not completely satisfied with our services, please notify us within 24 hours of service completion, and we will address any areas of concern at no additional cost.
The content on our website is for informational purposes only. We strive to provide accurate information, but we make no warranties about the completeness, reliability, or accuracy of this information.
When you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for all activities under your account. You agree to notify us immediately of any unauthorized use of your account.
You agree not to engage in any of the following prohibited activities:
The content, features, and functionality of our website, including but not limited to text, graphics, logos, images, and software, are owned by SparkleClean and are protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.
To the fullest extent permitted by applicable law, SparkleClean shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
You agree to defend, indemnify, and hold harmless SparkleClean, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our services.
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law principles. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts of Toronto, Ontario, Canada.
We reserve the right to modify these Terms at any time. We will provide notice of any significant changes by updating the "Last updated" date at the top of these Terms. Your continued use of our website or services after such modifications constitutes your acceptance of the revised Terms.
If you have any questions about these Terms, please contact us:
